Refund policy
REFUND AND CANCELLATION POLICY
Last Updated: 13 May 2026
At DROQO, we want you to be completely satisfied with your purchase.
Please read this policy carefully before buying.
ALL PRODUCTS SOLD BY DROQO ARE DIGITAL PRODUCTS (instant PDF
downloads).
3-DAY REFUND POLICY
We offer a 3-day (72-hour) refund window from the time of purchase.
If you are not satisfied with your digital product for any reason,
you may request a full refund within 3 days of your purchase date.
HOW TO REQUEST A REFUND
Email us at buyloopa@gmail.com within 72 hours of purchase with:
- Your order number
- Email address used for purchase
- Reason for your refund request
We will review and respond within 1 business day.
Approved refunds are processed within 5–7 business days.
REFUND PROCESSING TIME
- UPI / Razorpay: 5–7 business days
- Credit / Debit Card: 7–10 business days
- Net Banking: 3–5 business days
Refund timelines depend on your bank and are outside our control.
AFTER THE 3-DAY WINDOW
Refund requests made after 72 hours of purchase will not be
eligible, except in the following cases:
1. Technical Delivery Failure
You completed payment but did NOT receive your download link
within 24 hours (and it is not in your spam folder).
2. Duplicate Payment
You were charged more than once for the same order due to a
technical error.
3. Corrupt or Unreadable File
The downloaded file cannot be opened on any standard PDF reader.
CANCELLATIONS
Digital orders cannot be cancelled once the download link has been
delivered to your email. Please contact us before purchase if you
have any questions: buyloopa@gmail.com
CONTACT
Email: buyloopa@gmail.com
Brand: DROQO
Response time: Within 1 business day (Monday–Saturday)